Reports To: Lead Play/Stay Coach, Assistant Campus Director, or Campus Director
Position Overview: Play/Stay Coaches are responsible for the proper husbandry care of all daycare and boarding patients, including feeding, record keeping, bathing, routine body checks, individual and group activities. In addition, Play/Stay Coaches are responsible for the cleanliness of the kennels, specific wards (Whisker City, Large Dog, etc.) group rooms, and play equipment.
Skills & Experience
- High school diploma or equivalent.
- Some computer knowledge – must be able to use a computer program to access patient information and complete reports.
- Candidates must be a pet fanatic – pets are part of our family!
- Minimum of 1-year dog handling experience is preferred but not required.
The Play/Stay Coach must be able to:
- Be flexible in attitude and work habits.
- Maintain genuine enjoyment in working with animals and can deal with them even when they are stressed, ill, or in pain.
Handle large dogs while on a leash.
- Physical Effort: Work requires lifting and carrying items weighing up to 50 lbs.; requires standing for extended periods of time.
- Working Conditions: May be exposed to unpleasant odors, noises, animal dander and feces, and disinfectant/sanitation chemicals. May be exposed to bites, scratches, and contagious diseases.
Performance Expectations/Essential Job Duties:
- Provides compassionate care to patients.
- Understands every pet’s specific personality, needs, and preferences.
- Facilitates structured activities designed to address pets’ specific needs: physical engagement and mental stimulation, fitness, etc.
- Can start and supervise playgroups, sometimes separately, by actively overseeing and understanding pack dynamics, and working to create a positive and safe play environment.
- Can observe pet behavior, and intervene as necessary to prevent fights and injury to patients.
- Actively encourages play/interaction between patients and patient activity.
- Can feed each patient as the owner has requested and records appetites.
- Can recognize and report any unusual condition or abnormal behavior. Conducts routine body checks.
- Can follow a regular schedule for cleaning/sanitizing all kennels, wards, and related areas; changes litter box and food/water bowls.
- Can administer medication to daycare/boarding patients when necessary.
Promptly cleans/mops up after patients when they eliminate.
- Can give baths, dry and brush outpatients.
- Can receive and discharge patients from boarding, ensuring that all personal items are checked-in or returned to owners, that patients are clean and properly groomed before departure, and that all patients are fully checked out by a CSR.
- Can provide neighborhood walks and individual activities in a timely and safe manner.
- Maintain the appearance and cleanliness of the kennels, specific wards, and group rooms. Thoroughly cleaning the floor of each area at the end of each day, or during the day as needed.
- Clean and sanitize all items at end of each day, or during the day as needed.
- Maintains laundry for the entire facility (daycare/boarding, grooming, and veterinary).
- Can maintain positive, cooperative relationships with other employees.
- Can display tact and respect with team members even when busy or hectic.
- Feel and express a genuine liking for animals and their owners and for working in an animal care field.
- Performs other duties as assigned.